FAQ

How long will it take to get my order?
Order processing can take from 3 to 5 business days depending on our current volume of orders. Please keep in mind this can be delayed during the holiday season. We do not ship on Saturday, Sunday or Holidays. Once your order is processed, it will be shipped. When your order is shipped, you will be sent a confirmation via email with your tracking information. Please see below for delivery times. Currently we only ship First Class Or Parcel Post

Domestic Orders (Within the US):
First Class - Delivery takes 3 to 7 business days from the time your order is shipped.
Parcel Post - Delivery can take up to 9 business days from the time your order is shipped.

All orders are shipped via USPS (United States Postal Service). We do not use UPS Or Fed Ex
If you have any questions in regards to shipping or the status of your order, please contact us via email @ cs@val-clothing.com or by using the contact page on the site.

It’s been over ? days since I place my order and it still isn’t here. What should I do?
If you believe there to be problem with your order, please check the above outlined shipping times. If you selected Parcel Post as your shipping method then wait the 9 business days before worrying about your package. If you still feel there may be a issue with your order, please contact us by using the contact page on the site. Please include your Name, Order Number and Email so that we may look up your order.

I want to return or exchange my item. Can I?

You must contact us prior to sending a return or exchange back to us. We need to be contacted within 5 days of you receiving the package from us in order for a return or exchange to be arranged. Once you contact us and receive exchange or return instructions from us, we must receive the package within two weeks. Returns require a 10% restocking fee that is non-refundable. Shipping costs for a return are to be covered by the buyer. Exchanges do not have a restocking fee, but the buyer is required to pay to ship the item being exchanged back to us and also cover the costs of shipping a second package back to them, which is $5 for a shirt and $8 to $10 for a hoodie.

Do your ? run big or small? What are the measurements? *Sizing of "Specialty" Items will be noted on the specific products page. We do our best to provide accurate as possible sizing info, but garments may vary.

T-Shirts
• Small – 17 × 26
• Medium – 20 × 28
• Large – 21 × 29
• X-Large – 23 × 31
• XX-Large – 24.5 × 32.5

Girl’s T-Shirts
• Small – Chest: 30-32 | Waist: 25-26 (fits sizes 0-2)
• Medium – Chest: 32-34 | Waist: 27-28 (fits sizes 4-6)
• Large – Chest: 36-38 | Waist: 30-32 (fits sizes 8-10)

Zip-Up Hoodies
Small – 22 × 26.5
• Medium – 23.5 × 27
• Large – 25 × 29.5
• X-Large – 28 × 31.5

Pullover Hoodies & Crew Necks
• Small – 22 × 26.5
• Medium – 23.5 × 27
• Large – 25 × 28
• X-Large – 26.5 × 29
• XX-Large – 27.5 × 30
• XXX-Large – 28.5 × 31
What forms of payment do you accept?

We currently handle all online payments through Paypal. Paypal Accepts Visa, Mastercard & American Express